Our Promise to You Exceptional Dentistry. Always
Changing Faces® was founded by Marc Northover, clinical dental technician, in 2007 with a vision to deliver Exceptional Dentistry and make life-changing results accessible to all.
Meet the team
Our mission
We’re here to reward our patients with exceptional dentistry. Our clinical expertise combined with unparalleled patient experience means their journey is always perfectly relaxed, and the results, life-changing.
Our vision
Smiles for life. We will perpetually improve and raise the bar for patient experience and clinical outcomes.
Our philosophy
One thing we’ve learnt over our years of working together as a team is how important we are to one another.
To provide exceptional care to our patients, we must be kind and caring among ourselves. So, our team members constantly support each other at the clinic and in life—through good times and bad.
And just as importantly, we want to extend the same kindness and care to all our patients.
To help us achieve this, we’ve set out a commitment always to fulfil our promises, go above and beyond your expectations, and fix things if they don’t go to plan (which rarely happens, by the way).
In addition, we will always offer you a friendly welcome, a caring environment, and an enjoyable experience—not to mention exceptional levels of dentistry. So, you can just sit back and let Changing Faces help you smile for life.
We listen because we care
Our team encompasses many award-winning and leading dental professionals – each with specific expertise that can help our patients look and feel great.
We like our patients to have straightforward and candid conversations with our team so that they can decide with confidence.
Your interests come before ours – as you’ll notice when you come to see us. We won’t charge you for your initial consultation because we don’t think you should pay to tell us your story and discuss your reasons for seeking treatment.
You’ll find we are genuinely interested in you, and that’s the way it should be.
Book your free consultation
Contact us today to experience exceptional
dentistry by Changing Faces®
Book a free consultation
My confidence is through the roof
Thank you just does not seem enough. The results have changed my face completely I can’t stop smiling, something I have not done in a long time. Family and friends say it has taken years off me. The professionalism, dedication and the empathy of each member of the team deserves recognition. So grateful to you for your kindness and most of all to Marc, you listened and created beyond my wildest dreams.
Changing Faces are incredible!
Marc and the entire staff of Changing Faces are incredible! I have not only been given the best care as a patient but also as a person. Marc took the time to not only listen to me but also educated me on proper denture care and the difference between ill made and proper made dentures. I have never had such an amazing experience and my dentures look and feel incredible!! Thank you Changing Faces, you changed my life!!
I’m over the moon
Great team. Mark is very professional but with a nice personal touch. I’m over the moon with the dentures provided and have my confidence back.
Absolutely wonderful
I cannot thank and praise Changing Faces enough for the amazing service I have had. I had treatment for gingivitis by the lovely Babita Kainth, who was absolutely wonderful….
Outstanding service
They were amazing, explained every stage and treated me with such professionalism , respect and more to the point put me 1st in everything they did. Outstanding service, could not recommend them enough….
No longer scared of the dentist
Marc and the team are amazing I was terrified of the dentist and didn’t go for years. Through every step the team reassured me and took care of me. Fabulous results! I have smiled more in the last few weeks than I have in years. Highly recommend Changing Faces
Wish I had found them sooner!
Wish I had found them sooner! I held off seeing the dentist for years and was worried about how bad my teeth might be and everyone here has put me at ease and got my teeth in a much better condition with no judgment…
I could not be happier
I’ve had a fantastic experience from start to finish with Dr. Keely Thorne & Dental nurse Kerry, both extremely helpful, friendly and professional! I could not be happier with my results after having Invisalign and would highly recommend Changing Faces & the team!
Changing Faces® – Smiles for life patient stories.
Why come to see us?
You don’t need a referral from your own dentist to come and see us, you can just contact us yourself. Perhaps you have not been to the dentist for a while but know you should, you may be anxious, confused about your options, or even have a phobia of dentists, don’t worry about that you will feel at ease when you come to see us.
Our promise to you – we will always:
- Run on time
- Give you clear, accurate information
- Clearly explain your options
- Offer clear information on prices
- Only use products backed by science with a proven track record
- Communicate with you clearly
- Be honest and trustworthy
- Work safely in a hygienic environment
- Treat you fairly without discrimination
- Put your interests before ours
- Listen to your concerns and desires
- Work as a team in your interest
- Work to constantly improve our service